Warranty: Replacing parts on your 3D printer may result in its warranty being voided. If you are having difficulty and are unsure if your printer is still under warranty or wish to prevent voiding your warranty, please contact our tech support team at tech@monoprice.com for assistance.Safety: Always exercise extreme caution when working on any electrical device, including your 3D printer. Ensure that the power plug is removed and the printer has fully cooled down prior to working on the printer.Quality at a Fair Price: Monoprice's rugged design and rigid quality control standards deliver high quality products at fair prices.Service & Support : You're never on your own with Monoprice products! We have a full team of friendly and knowledgeable technicians available to answer your questions, both before and after your purchase.Monoprice exists to bring simplicity, fairness, and confidence to technology choices. This product features recyclable packaging that is simple to open, cost effective, with minimal waste, and fully protective as it travels to you.